Contact Us

We’re here to help. If you have any questions about our products, orders, or services, please feel free to reach out to us at any time. Our support team is committed to providing you with clear answers and reliable assistance.

Customer Support

For general inquiries, order updates, or product-related questions, you can contact us via email. We aim to respond as quickly as possible to ensure you have a smooth and worry-free experience.

Email: support@aliadoll.com

Phone Support

If you prefer to speak with us directly, you can reach us by phone during business hours. Please note that response times may vary depending on call volume.

Phone: +1 (323) 287-5118

Office Address

Our registered office is located at:

WinBridge INC

36 South 18th Ave

Brighton, CO 80601

United States

Business Hours

Our customer support team is available during the following hours:

9:00 AM – 9:00 PM (UTC+8), Monday to Saturday

Closed on Chinese public holidays

If you contact us outside of these hours, we will get back to you as soon as possible on the next business day.

Before You Contact Us

To help us assist you more efficiently, please include as much detail as possible in your message, such as your order number, product name, or specific issue. This allows us to provide faster and more accurate support.

We’re Here for You

At Aliadoll, customer satisfaction is our priority. Whether you need help choosing a product or resolving an issue, our team is always ready to support you.